Spinal decompression usually involves a multi-visit plan, and patients who don’t understand the process are more likely to hesitate before starting or drop off partway through. Answering the same questions one patient at a time takes up a lot of chair time. Meanwhile, plenty of your current patients don’t know you offer decompression.
Sidewinder gives your office a branded Automated Patient Outreach platform that reaches patients by text and email, with decompression campaigns already built. When a patient starts a plan or shows interest, they receive a 6-week onboarding sequence that explains what a session is like, what to wear and how to prepare, why the visit schedule matters, what to do at home between visits, and what to expect as they move through their plan. Weekly educational messages reach the rest of your list with topics like “What Is Spinal Decompression?,” “What Happens During a Decompression Visit,” and “Questions to Ask at Your Next Adjustment.”
Your existing chiropractic patients are the natural audience for decompression. Sidewinder tags patients by service, cross-promotes decompression to the people already in your care, and uses engagement scoring to show who’s opening, clicking, and visiting your decompression page. Recall sequences reach patients who stopped partway through their plan.
What’s Included
- Text messaging: decompression spotlights and plan check-ins for opted-in patients
- Two-way texting: patients can text back, and replies go straight to your front desk
- All outreach sent under your office’s name and brand
- 6-week spinal decompression onboarding sequence
- Weekly educational messages
- Monthly promotions: seasonal, referral, and patient appreciation campaigns
- Engagement scoring to flag interested patients
- Recall sequences for patients who left their plan early
Sample Texts
- “[Office Name]: Wondering what spinal decompression is like? Here’s a 2-minute read, then ask us at your next visit: [link] Reply STOP to opt out”
- “[Office Name]: We miss you! Ready to pick your decompression plan back up? Book here: [link] Reply STOP to opt out”
Texts go only to patients who opted in to hear from your office. Patients can text back, and replies go straight to your front desk. Each plan includes a monthly text allowance (see plans).
Ready to Keep Decompression Plans on Track?
Created by a chiropractor, for chiropractors.