Many of your patients don’t know your office provides care after a car accident. When something happens to them or someone in their family, they may go somewhere else simply because they didn’t know to call you. Once an accident patient starts care, there’s more to communicate: paperwork, appointment schedules, and the importance of keeping visits.
Sidewinder gives your office a branded Automated Patient Outreach platform that reaches patients by text and email, with auto accident campaigns already built. When a patient starts care after an accident, they receive a 6-week onboarding sequence that explains what to expect at each stage of their visits, reminds them which documents to bring, covers why keeping scheduled appointments matters, and answers common questions about how the process works at your office. Weekly educational messages reach your broader list with topics like “What to Do After a Car Accident,” “Why to Get Checked After a Collision,” and “Yes, We See Auto Accident Patients.”
The goal is to keep your office in mind for your current patients, so they think of you and refer friends and family when an accident happens. Sidewinder sends that message to your existing chiropractic patients and uses engagement scoring to show who’s reading. Recall messages reach accident patients who have stopped scheduling.
What’s Included
- Text messaging: “we see auto accident patients” reminders and visit nudges to opted-in patients
- Two-way texting: patients can text back, and replies go straight to your front desk
- All outreach sent under your office’s name and brand
- 6-week onboarding sequence for auto accident patients
- Weekly educational messages about care after an accident
- Monthly referral and patient appreciation campaigns
- Engagement scoring to identify interested patients
- Recall sequences for patients who stop scheduling
Sample Texts
- “[Office Name]: Been in a car accident, or know someone who has? Yes, we see auto accident patients. Call or book: [link] Reply STOP to opt out”
- “[Office Name]: Tip: keep your accident claim info handy and bring it in. Questions? Just text us back. Reply STOP to opt out”
Texts go only to patients who opted in to hear from your office. Patients can text back, and replies go straight to your front desk. Each plan includes a monthly text allowance (see plans).
Ready to Be the Office Patients Call After an Accident?
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