Having acupuncture in-house gives your patients another option without going somewhere else. Even so, many patients don’t realize you offer it, and some are hesitant because they aren’t sure what a visit involves. Answering those questions takes consistent, friendly communication that most offices can’t keep up with by hand.
Sidewinder gives your office a branded Automated Patient Outreach platform that reaches patients by text and email, with acupuncture campaigns ready to send. When a patient books acupuncture or asks about it, they receive a 6-week onboarding sequence that explains what happens at a first visit, what to wear, how to prepare, how sessions are usually scheduled, and how acupuncture fits with their chiropractic care. Weekly educational messages reach your full list with topics like “Your First Acupuncture Visit: What to Expect,” “Common Acupuncture Questions,” and “Meet Our Acupuncture Provider.”
Your chiropractic patients already trust your office, which makes them the right people to hear about acupuncture first. Sidewinder cross-promotes the service to them, and engagement scoring shows you who’s reading and clicking. Those patients are ready for a conversation at their next visit. Recall messages reach acupuncture patients who haven’t rebooked in a while, and monthly promotions give hesitant patients an easy reason to try a first visit.
What’s Included
- Text messaging: acupuncture spotlights, intro-offer alerts, and rebooking nudges to opted-in patients
- Two-way texting: patients can text back, and replies go straight to your front desk
- All outreach sent under your office’s name and brand
- 6-week acupuncture onboarding sequence
- Weekly acupuncture educational messages
- Monthly promotions: intro offers, seasonal campaigns, referral promos
- Engagement scoring to flag curious patients
- Recall messages for patients who haven’t rebooked
Sample Texts
- “[Office Name]: Acupuncture is now available in our office. See what a first visit is like and book: [link] Reply STOP to opt out”
- “[Office Name]: It’s been a while since your last acupuncture visit. Want to get back on the schedule? [link] Reply STOP to opt out”
Texts go only to patients who opted in to hear from your office. Patients can text back, and replies go straight to your front desk. Each plan includes a monthly text allowance (see plans).
Ready to Grow Your Acupuncture Schedule?
Automate. Cross-Promote. Grow.